Privacy Policy

1. Who We Are

AIS Accountants Limited ("AIS", "we", "us", or "our") is a company registered in England and Wales (Company Number: 08449652), with its registered office at Suite 4, Strata House, 34A Waterloo Road, London NW2 7UH. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following personal data about you:

• Identity data: name, job title, company name
• Contact data: email address, telephone number, postal address
• Technical data: IP address, browser type, operating system, and usage data from our website
• Enquiry data: information you provide when contacting us via our website or by email
• Financial data: where necessary to provide our accounting and advisory services

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To manage our client relationships and fulfil our contractual obligations
• To comply with legal and regulatory obligations
• To send you relevant updates, newsletters, or marketing communications (where you have consented)
• To improve our website and services through analytics

4. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract, compliance with a legal obligation, our legitimate interests (such as running our business and improving our services), and, where applicable, your consent.

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third-party service providers (such as IT systems, cloud storage, and professional advisors) who process data on our behalf under strict data processing agreements. We may also disclose data where required by law or regulatory authority.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Client records are typically retained for a minimum of six years in accordance with HMRC guidelines.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Object to or restrict our processing of your data
• Request portability of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@aisaccountants.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience and to analyse site traffic. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

AIS Accountants Limited
Suite 4, Strata House, 34A Waterloo Road, London NW2 7UH
Email: info@aisaccountants.co.uk
Tel: 0207 036 6982

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.